Average lead time for this product is stated at the bottom of the page, for the most up to date information, open our web chat or call 01359 250550
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There is not really a standard delivery time owing to the breadth of range of products we supply and the fact that many items are made to order. As the lead times vary across the ranges we have taken to adding that products individual lead time to the product page above. You are also welcome to open the webchat or contact us by phone on any existing order for an up-to-date estimated delivery time. The delivery times on some products (and at certain times of the year) can be expedited by upgrading the courier service, to find out if this is possible on your order, simply reach out to our customer service team.
Yes, schools and educational establishments are welcome to order by purchase order and/or contact us for a competitive quote for tender purposes. To reach us, simply call 01359 250550, email us from our contact us page or open the web chat and our customer service team will guide you through the process.
Our knowledgeable customer service team are just a phone call or click on the web chat away, this product support is available 9am - 5.30pm Monday - Friday. Outside of these hours just leave the team a support request on the webchat or a voicemail on 01359 250550. Most product questions can be answered straight away, but if any further information is required from our manufacturing partners we will endeavour to reply to your request within 1 business day.
Made to Order items: Non-returnable or cancellable once placed. Please call us in advance of placing order if you require any further information.
Damaged items: Please notify within 48 hours of receipt. Simply call the sales office on 01359 250550 and we will arrange collection and redelivery.
Short Deliveries: Please notify us within 48 hours of order delivery by calling the sales office on 01359 250550 and we will resolve.
Warranty issues: Simply call us on 01359 250550 and we will advise the correct procedure for the manufacturers item in question.
Items simply no longer required can be returned within 14 days of delivery and may be subject to handling charge in order for us to make collection from customers address and restock with manufacturer. Items would need to be returned in 100% resaleable condition in original undamaged packaging. (Please note that items specially ordered and which are indicated as non-returnable in the product details cannot be returned for credit)
Credits are processed back to the customer once goods have been booked back into stock.
6 Old Hall Barns
Thurston Road
Pakenham, Suffolk
IP31 2NG