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FAQ's

How long will it take for my item/s to arrive?

Each product comes with a different lead time, you can find the current lead time for each product underneath the bullet points on that product. If you have already ordered and would like to find out a delivery date estimate, please contact our sales team 01359 250550

Who can help me if I can't find the product I'm looking for?

If you can't find what you're looking for please open our webchat where one of our customer representatives can help you (don't worry we're not robots)

I'm having issue with checking out, what should I do?

If you are having issues with checkout please give us a call 01359 250550 or open up our online webchat and speak with one of our customer service advisors instantly

Can I order by purchase invoice?

If you are a school, academy, college, council or government body you can order by purchase order, please email your order to us.

Please note we do not accept purchase orders from private schools or private companies

How can I make a return?

Many of our products are non-refundable unless damaged, this is because most products are made to order. Please check on the product description if the itme is a made to order item or stock item

How much is delivery?

Delivery is free to UK mainland, unless stated otherwise underneath bullet points in the product details area. If you're based outside of Mainland UK please contact us for a quote 01359 250550

What do I do if my order arrives damaged?

If your order is damaged please send images through to This email address is being protected from spambots. You need JavaScript enabled to view it. please advise us of your delivery postcode and order number and we will get back to you as quick as we can


Looking to order with an invoice?
If you're a school, college or university we can accept purchase orders.
Just email our customer services team This email address is being protected from spambots. You need JavaScript enabled to view it.
Looking for a quote?

Contact our sales team to request a quote today. If you looking to order 5+ of the same item, we may be able to offer you a discount.
Email us: This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact

  • School Furniture Direct
  • 6 Old Hall Barns

  • Thurston Road

  • Pakenham, Suffolk

  • IP31 2NG


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